Great Explanations: Opinionated Explanations for Recommendation

Explaining recommendations helps users to make better, more satisfying decisions. We describe a novel approach to explanation for recommender systems, one that drives the recommendation process, while at the same time providing the user with useful insights into the reason why items have been chosen and the trade-offs they may need to consider when making their choice. We describe this approach in the context of a case-based recommender system that harnesses opinions mined from user-generated reviews, and evaluate it on TripAdvisor Hotel data.